Tuition will be charged to your credit card on the 1st of the month through auto-pay. Cancellation of your automatic payment is accepted only in writing and must be tendered at least 14 days in advance of the date you intend to cancel. Any funds collected during that cancellation period will be non-refundable. All payments made by check or credit card on a monthly basis are subject to a late fee if they are not received prior to the 5th day of the month. Accounts not paid by the 7th day of the month will be assessed a $20 late fee.

Our system does not automatically apply family and multi class discounts to classes of different lengths. If you are registering for more than one class, please contact office@steffendance.com before making payment and we will make sure that you are not overcharged. If you do proceed with payment and you were overcharged, we will go in manually and edit your account. A credit will be applied to your next monthly payment. We will not refund any over charges.

Costume fees for the year-end recital ( for those participating) will be charged to your auto-credit card charge on the dates provided (usually December for costume deposit and April for the balance – a detailed letter is always given prior to any charges made). Costume Fees are non-refundable, even if a student withdraws from the recital. Costumes for competition classes may require an additional fee depending on the costume.

One month notice is required to discontinue any classes. Withdrawal must be made in writing and will not be accepted verbally. Withdrawal must be done via email and not with the teacher or teaching assistant.

All automatic credit card charges will stop after the one month notice period. Steffen Dance reserves the right to terminate lessons to any student without notice. In such a case a refund for unused lessons will be given.

If we are ordered to close, classes will transition immediately to an online platform. The students class will remain at the same time, same teacher, same friends and will continue to progress on the lessons of the class. As soon as we are able to get the students back (maybe rotating) we will. If you choose to withdraw, 1 months notice is required. We can not hold spaces as we have wait lists for several classes. We do not charge any cancelation fees and we are one of the few studios in town that allow families to pay monthly and not require semester/term/year payments. We wish to continue with this model, hence the 1 month notice requirement.

Steffen Dance reserves the right to provide a substitute teacher if the regularly scheduled teacher is ill or otherwise unable to teach classes. If a teacher is ill and the studio cannot arrange a substitute any missed classes will be made up.

Classes are not rescheduled or refunded if there is a storm. Please note we only close when absolutely necessary. We do not follow the school boards decisions. Please always refer to the studio website and social media channels. Students may makeup the class with another, within the same month if they wish.

Students are allowed to do another class as a make-up class as long as they are eligible by ability. As it gets closer to a recital no make-ups classes will be allowed in recital classes.

Required dance wear and dance shoes must be worn to all classes. Failure to wear required dance wear to class could result in students being asked to sit out the class. Repeated failure to wear required dance wear could result in termination of lessons. Students are not permitted to wear shoes worn on the street or outdoors, to any dance class. For safety reasons dancers are not permitted to wear jewelry. Long hair must be tied back.

Steffen Dance does not hold regular classes on certain legal and celebrated holiday, including but not limited to New Years Day, Easter , Canada Day, Labor Day, Thanksgiving, and Christmas, nor do they offer a discount or refund for classes that would otherwise take place on those days, however the yearly schedule provides equal classes for all days of the week. Please visit our website at www.steffendance.com and click on the calendar. Additionally, Steffen Dance recognizes that some months have different numbers of weeks. Fees are equally divided into 9 payments, regardless of the number of weeks in each month.

It is the responsibility of the parent or adult student to be aware of all activities, recitals, extra classes, and dates the studio is open or closed. Steffen Dance will post all such notices on the bulletin board as well as website and emails sent out. It is the parent’s responsibility to regularly check these boards to ensure they are informed. It is the responsibility of the parents or adult students to inform the studio of any credit card numbers, credit card expiration dates, mailing address, email, or telephone number changes.

Steffen Dance is not responsible for providing before or after class care for students. Parents with students under the age of 5 are to remain in the building during classes. Students are not to be left at the studio for excessive time before or after class.

Parents, legal guardians of minor students and adult students waive the right to any legal action for any injury sustained on Steffen Dance property resulting from normal dance activity or any other activity conducted by the students before, during or after class time.

Steffen Dance is hereby granted permission to take photographs of the students to use in brochures, web sites, posters, advertisements and other promotional materials the studio creates. Permission is also hereby granted for the studio to copyright such photographs in its name.